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TECHNICIAN HELPLINE (non-urgent questions)

For Medication or surgical incision questions after hours, our clinic helpline is available. Leave a short message with your contact information and a technician will call back within 3 hrs. It is available the following times:
Monday-Friday  5:00 PM to 8:00 PM
Saturday 12:00 PM to 5:00 PM
Sunday 9:00 AM to 5:00 PM
This line is not monitored on Holidays or after the times listed above.
This helpline is NOT for emergency situations or urgent questions.

EMERGENCIES AND URGENT QUESTIONS

After hours emergencies and urgent care are handled by the University of Illinois Veterinary Teaching Hospital.  Call 217-333-5300 or start your online check-in using the QR code or link below.

MEDICATION REFILLS, APPOINTMENT REQUESTS AND BILLING QUESTIONS

Our helpline is staffed by medical personnel only, who can’t access patient records or transaction history after hours, so please call and speak with our reception staff during normal business hours.